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Google Will Stop Updating Older Chromebooks From This Month

The first Chromebook to go on sale is among the victims

samsung series 5 chromebook

The first consumer Chromebook to go on sale will no longer receive updates after this month.

Google provides updates to all Chrome devices for five years from hardware launch, as per its End of Life policy for Chrome devices.

That means the Samsung Series 5 Chromebook, which was launched back in June 2011, will hit its EOL date this month.

The Acer AC700 Chromebook should follow suit in August.

It’s important to note that a device which goes EOL does not suddenly stop working. Owners will continue to be able to login, browse the web, install apps as usual.

But with no future support there’ll be no new features, no new bug fixes, and no further security updates, the experience may degrade over time.

chrome os support period

Support period of early Chrome devices

Google says: “Chrome devices receive automatic updates regularly that enhance both the device itself and the software on the device.

“However, advances in hardware and technology eventually make devices out-of-date; and as time goes by, we cannot indefinitely ensure [that] older Chrome devices will receive updates to leverage new OS features.”

“When a device reaches End of Life (EOL), it means that the product model is considered obsolete and automatic software updates from Google are no longer guaranteed.”

Not that hitting EOL means you won’t ever get an update again…

CR-48 Is Still Receiving Updates

The Google Cr-48 was a prototype Chromebook distributed by Google for free to select users back in December 2010. The single-core device technically is already EOL but Google has, quietly,  continued to provide updates for it over the past 6 months.

These updates will end shortly. Chromium developers are currently working on adding an ‘end of life’ information prompt to Chrome OS that will notify users of older devices that support for their device is about to expire.

Samsung Series 5: A Recap

OMG! Chrome! didn’t exist back when it was released but you can read a review of the Samsung Series 5 on our sister site OMG! Ubuntu!. Chrome OS (and Chromebooks in general) were very different  beasts back then.

old chrome os

The notebook sported a 12.1-inch display (1280×800) and was powered by an Intel Atom Processor N570 running at 1.66GHz. It was paired with 2GB RAM and had a battery that could last for 8.5 hours. The device was 3G-capable, and came with a mini-VGA to VGA adapter for hooking up an external monitor.

Did you ever use the Samsung Series 5 Chromebook? Do you still use it? How long do you think Google’s engineers and software developers should be tasked with supporting devices? Let us know your thoughts in the comments below.

  • Eduardo Pelaez

    I had one, but it turned useless after an update basically disabled Wi-Fi. Fortunately, I had insurance and traded it in for a much better Toshiba Chromebook 2 (2014).

  • Tickmc

    This sounds fair. The hardware is definitely showing its age nowadays. However, there is more than a small risk to the notion that it ‘always gets faster over time’.

    • LJ

      Not slow at all for what it does.

  • Jean-Francois Messier

    I have a Samsung Chromebook, (XE313C….) and I was expecting to see an EOL as of this June, but I am happy to see that it will survive until later next year. This is great. I now owuld only like to see my other Chromebook (Acer C720P) to get access ot the Android apps. So far, only the C730 and C740 will get those.

  • Christopher Lane

    Our school purchased 30 Samsung Chromebooks directly from Google in early 2012 and they’re all still working fine and perfect for our need — the end of support timing should be based on the end of manufacture/sales, not the beginning!

    • ikeofkc

      good point about end of manufacture vs beginning. Not necessarily sales though.

    • Kevin Bragdon

      Exactly.

    • Keith Reeder

      “hey’re all still working fine and perfect for our need”

      You DO understand that this will continue to be the case – son’t you?

      • neverumind

        Can’t say I agree; don’t think it would be responsible to keep using the machines after security updates end. People who are ok using a non standard bios probably will own something better, people who don’t have something better won’t be ok with a non standard bios, best option will be recycling a perfectly ok machine, which is a shame.

      • Christopher Lane

        Are you saying the Chrome browser updates are independent of the Chromebook OS updates and that we’ll still get browser updates to get us through things like mandatory Adobe Flash updates and such? If so, please send us a link to where this bifurcation of updates is explained — that would help a lot!

  • cptk

    I guess it’s testimony to how great a device it was that I’m still using it now and didn’t realise it was 5 years old. There’s a whole cupboard in my house filled with tech that’s been bought and replaced in that time, most of it more expensive.
    Genuinely tempted by the Pixel seeing at how good a cheap Chromebook has held up.

  • Tav-El

    Five years sounds fair. That’s like a million years in Moore time.

    • Mi Pen

      A Windows PC can still update (admittedly at a cost) to a new OS and still be used. This means I will soon need to turn my Chromebook into a Linux PC if I don’t want to throw it away. Its not even slow and works great online. This is not planned obsolescence, but forced obsolescence.

      Though I might still have a while as its the Acer C710, they haven’t so far decided to update it to allow android apps.

      • LJ

        Like mine probably, up to 16gb ram and 300gb HDD. Doubt it will get Android as it is an Intel processor. Going to put Linux on it eventually, just hope I don’t brick it.

        • Mi Pen

          Me too LJ…luckily plenty of youtube vids out there. I don’t want my system crumbling with no security patches when Chrome OS support ends.

          Mine has 2gb ram, but is one of the rare 320gb non solid state hard drive models.

      • Keith Reeder

        “if I don’t want to throw it away”

        And why would you want to do that? It doesn’t suddenly stop working exactly as well as it was working the instant before it reached support EOL…

      • neverumind

        I’ve got the C710 too; haven’t used it much since getting the Toshiba Chromebook 2. Certainly will flash the bios to something else after eol, but probably won’t use it much then either.

        • neverumind

          Knew it would be like that if I bought a better machine, so put that off as long as possible, but the Toshiba went on sale at Best Buy, then put off using it for a couple of weeks, then the wife thought it was strange to not be using the new machine, so started using the new machine, and that was it for the C710. So it goes.

    • LJ

      Not really as Moore’s Law has stalled and currently doesn’t apply.

      • Tav-El

        I was really just using that to illustrate the speed of technological progress as it compares to other measurements of time.

  • [M]

    What about the Samsung Chromebox?

  • Harold

    I still have a 4GB RAM Series 5-500 Chromebook, my first one ate fireplace bricks, which works fine, it has become my bag computer that I use when travelling or for conferences. It is still snappy and as long as I keep to under 10 windows open not much lag at all. The screen never was great, but for portability, reliability and just use it ability it has been hard to beat. The keyboard was great – rivaling my MacBook Pro and they both just worked. The hardware will probably outlast the new Toshiba 2015 that I have, but the battery is now down to 2-3 hours, so it was/is getting long in the tooth. Still ran in the 900’s for

    I think the 5-year cycle is about right, though I would love to see it continue to receive security updates, even if they don’t work on bugs, newer features, etc.

    • Jordan Davenport

      Certainly, 5 years is plenty for feature releases. Security should be supported for much longer. Software doesn’t really become any less secure as it ages; the problems exist when the code ships in the first place, even if they aren’t discovered until years later.

      • Keith Reeder

        Bit Chromebooks are *inherently* secure – so “no new security updates” is, in any practical sense, a complete non-issue.

        • Harold

          Like any electronic device Chromebooks are still “hackable” if there are exploitable flaws in code – that are discovered/created down the road that could pose a threat to “inherently” secure CB’s. Keeping up with the security updates for EOL CB’S, for all practicable purposes should be reasonably painless for Google based on their confidence in how secure the CB’s are currently, but it is not a complete non-issue going forward and one that does concern me, since I like and use my CB’s daily.

  • normcf

    Google must know how many of each are still being used as the Chromebooks check for updates whenever logged in. It would be interesting to know how many of each are left.

  • wshwe

    These kinds of policies result in more electronic waste. Google should be forced to provide updates more than 5 years from the end of sales. In this regard both Apple and Microsoft have better policies.

    • Jordan Davenport

      Yes, I agree that 5 years is too short of a period of time for good hardware to be supported, but I wouldn’t say that Apple has a better policy by any means. At least Google has actually published a lifecycle policy for Chromebooks. Apple on the other hand EOL devices pretty much whenever they feel like it with no announcement.

      For instance, the MacBook MB403LL/A (Early 2008) cannot be upgraded past 10.6.8, which was last updated in July of 2011. That device cost considerably more than most Chromebooks and went EOL after only 3 years. On the other hand, several other Macs near the same vintage can be upgraded to 10.11.5, released a month ago.

      Microsoft is a different story entirely. They started publishing extended lifecycles with Windows XP with their enterprise clientele in mind, with consumers benefiting from the shared code base. Windows 98 and Me both went EOL in 2006 though. XP was actually supported for considerably longer than their established minimum lifecycle due to the delay between XP and Vista.

      Microsoft has spoiled us with their support, but consumer Windows 10’s lifecycle has become a bit nebulous too. Though Windows 10 itself will be supported until at least 2025 with security updates, there’s an important caveat: “A device may not be able to receive updates if the device hardware is incompatible, lacking current drivers, or otherwise outside of the Original Equipment Manufacturer’s (“OEM”) support period.”

      There is far too much uncertainty and planned obsolescence with consumer devices. Unless there’s a sudden shift in the market or legislation, electronic waste is going to continue to be a growing problem.

    • Jay

      Technological improvements, not Google update policy, is what determines the lifetime of a Chromebook. Intel/Micron have invented a watershed non-volatile memory technology that will obsolete SSD immediately, and DRAM eventually, called 3D Xpoint. It goes on sale this year. OLED displays are making their way to laptops and will displace LCDs in a few years. Hundreds of millions of laptops will be tossed soon or end up in third-world countries. It’s a good thing.

  • KDGNOR

    review of the Samsung Series 5 – OMG ubuntu : Photos are Gone :-(

  • jsavage

    I have a Windows box from 2009 that is still getting security updates. Plus I could install a newer version of Windows it.

    I have an Acer 720p Chromebook and apparently I won’t be getting Android app support on it.

    Google needs to do a longer support period for legacy hardware.

    • LJ

      It uses an Intel processor so even if you had Android app support there wouldn’t be much on it as most are written for ARM processors. Google about putting Linux on it.

      • beomagi

        Don’t android apps/games run just fine on x86? There’s a number of x86 tablets out there. I’m actually considering upgrading my current chromebook to the Acer CB5 for the double sized, ssd, quad core cpu, and touchscreen for better android support.

        Do you think the asus flip with rk3288 would be more compatible with android apps?

        Linux is awesome on chromebooks though. I’d second putting crouton. That’s part of the reason I’m considering x86 though – I’ve a stash of GoG and Humble Bundle games for linux, there’s skype, flash etc – anything closed source will only work (well) on x86.

        • calden74

          Linux works just fine on a ARM CPU, I’m running Arch Linux on my Asus Flip without a single issue and f
          Still have all of the same applications, including Blender.

          • beomagi

            How about skype, flash or games from say, humble bundle?

          • calden74

            Well first, stop and I mean now, using Flash, it’s one of the most unsecure things on the internet today, even Adobe has given up on it and has ceased all further development. Second, yes, Flash games still work, though again, don’t use it, Flash is dead, act accordingly.

          • beomagi

            I’m just listing examples – I’m sure linux works fine, but commercial apps would be binaries instead of source, and ARM wouldn’t have been the target architecture.

      • Keir Griswold

        android apps are written to target either java (android’s version is known as dalvik) OR the android runtime (art). that means apps will work on any platform regardless of cpu type.

    • systemBuilder

      How much is another 5 years worth to you? How many $$$ would you pay? I think they will listen if the customers speak. They certainly listen to employees like noplace I’ve ever worked before…

  • To other’s points, 5 years and then forced obsoleteness is way too short and will be a security nightmare — ESPECIALLY in schools and workplaces.

    They should have a “Growth” life of 5 years (fully supported with all major and minor updates), then 5 years of “Retired” life (security updates only).

    In order to make Retired life feasible, they should EOL SETS of devices at a time (rather than one at a time) once every quarter (or half-year) AND at the end of a milestone release. For example, say Chromebook A, Chromebook B, and Chromebook C all come to their 5-year Growth-life-span sometime between Jan-Jun 2017, and Milestone 87 is slated to launch July 23rd. Then Chromebook A, B, and C would be stuck on M86 and would only receive updates that are distributed on that milestone/branch/tag. This would mean a few devises would last a little longer than others, but there are clear lines indicating which milestones need to be minimally supported and it won’t muck up the current stable channel.

    • LJ

      Most businesses, schools and public bodies have a three year replacement policy in place anyway with a five year maximum. This is due to insurance and safety concerns, especially when school kids are using such equipment.

  • person

    The title’s a bit misleading, isn’t it? 5 years is the minimum, not the maximum.

    • I don’t think so; the Cr-48 is on borrowed time (the commits to the new EOL prompt mention this) and the EOL for the Samsung Chromebook, ie. June 2016, was “officially” announced by Google a few years back.

      • Joe

        Today is 7/17/16 & I got an update on my Samsung Series 5 two days ago. What update(s) am I missing? Today is the first time I’ve heard about an EOL for a Chromebook.
        Still lovin my Chromebook!!

  • Ahmed

    MacBook and windows laptops which are much older than that still receives updates, windows 10 and latest OS X.
    This is bad in terms of Google who was marketing it’s Chromebooks that it will always get better with time.
    First the most expensive Chromebook pixel first gen will not work with Android apps and then this.
    I was really considering converting from Mac to chrome but now no.
    At least when I paid $1600 for my MacBook pro 6 years, it’s still working like a charm and receiving OS updates until now.
    When you pay more than $1000, you expect the device to have a good life not getting out of features like the first Chromebook pixel.

    • LJ

      Anyone buying a Chromebook with sense didn’t pay $1000. And they were cheap enough that it’s not an issue for many users. I realised they would probably do this and bought a c710 for £50 with the intention of eventually hacking it to Linux.

      • Brad Anderson

        I did the same

      • calden74

        I have to disagree, a lot of us use a ChromeBook as our only laptop. As such I want the best, though I am now using the new HP 13″, M7 16GB RAM, my Pixel wont be going anywhere anytime soon. I simply just compile my own Chrome OS images, as such I’ll have the latest and greatest till I decide to sell it, Google not producing completed binaries anymore is nothing but a small nuisance. My builds are even done automatically now, than flashed all in the background, once a week.

    • Maybe they will extend the update times for the pixel, seen that is a much more expensive chromebook

    • z0phi3l

      This is actually a good thing, no point in wasting resources on old hardware that will likely not be able to handle the new stuff being added in

    • Skunky

      hardware and standards change over time, a 5 year lifespan is reasonable (3 to 5 years is about the time frame when people start to replace their machine for a new one), i don’t see why a 5 year lifespan would stop you from buying a chromebook (they are cheap and enjoyable to use)

      • Jeff Songster

        Just setting up my latest HP CB14… got it from a refurb site for 150… cannot beat that. I got it so I could give old one to daughter who crushed her old one in an overtight backpack. Now I have gotten 3 laptops for our family… 2 with 250 mb data for life for 570 bucks. They are all still functional… and we also have a cr48 that our son owns… so 4 chromebooks and a happy family. Saving bucks with a bunch of very useful machines. As I recall several years ago when we got our first… I couldn’t imagine how I would get by without old favorite apps… now I can’t even remember what most of them are anymore. Just don’t need them. Google drive and the Google infrastructure takes care of my needs. Got an Android phone, wear watch, and Chromebook. On my old macs and windows machines I run Chrome browser so it all works together. Our home has ChromeCast on every tv. Very fun whenever someone wants to share a vid or pic or desktop. It just works.

    • systemBuilder

      disclaimer ( i work for google but not on chromebook, opinions are my own not my employer’s )
      1. Google already has ~100 *different* platforms that must undergo regression tests for EVERY new release of chromeos. Literally we have labs with probably 500+ laptops and all these antiques, to do regression testing. Please have sympathy as I think lab space is limited.
      2. when you bought your macbook probably $100 of the price paid for software updates. When you bought the chromebook you paid almost nothing for the OS. The only thing paying for OS updates are ads you see on the web and $100 is a lot of adverts you’ll need to watch …

  • gnrs

    I have the Samsung, my wife still uses it every day. Hopefully it will not be a big deal and we can keep using it for a bit longer. Probably a good time to consider a new one, expecially the next lot that will support all Android apps.

    The computer has by far been the most stable computer I’ve ever owened and the one I’ve been able to make practical use of the longest. Still boots in 7 seconds. Amazing.

    I’m never buying another Windows computer.

    • systemBuilder

      every time I boot windows and wait 30 seconds to open the control panel on my 8-cpu gaming computer with 1 gigaflop of horsepower and enough ram to choke a horse (30 seconds!), i curse microsoft and the hundreds of thousands of years of humanity’s precious time that they have wasted with windows sluggishness …

      • Timothy Franke

        Sounds like user error, and or AMD crap, I have 3 year old I7 8gb 256 SSD w7 that wasn’t even top of the line when I built it, and from pushing power on case till desktop is 5 seconds flat.

  • LJ

    That’s fine. My Acer c710 has it’s support run out in Nov 2017… But it takes up to 16GB of memory and has a 300GB hard drive for storage. I suspect it will have been hacked over to Linux well before that date as there will be no Android App support on it.

    • Brad Anderson

      Already had been

  • I guess that the most chromebooks will still work good for years after the EOL, even secure enough (seen that the app and extention you install are in the chrome store).

    • swagnoodle

      I don’t know, ever tried using a slightly outdated version of Chrome? It’s not fun, websites break intentionally and you get all these notifications to update your browser. This is all a ploy so that you’ll have to pay Google another $300 every few years once your stripped down netbook can’t get new Chrome versions for some reason. And the people using Chromebooks are the same people slamming Apple over planned obsolescence, even though a Mac from 2008 can still run the latest OSX builds.

      • Well, so far, even the first chromebook prototype is still receiving security updates

    • usernameavailability01001

      My outdated chromebook is bugged and it’s very bad. I use it for GNU/Linux anyway as Google software is horrible.

  • Richard

    Lets see say 300.00 for device divided by 60 months = 5.00 bucks a month. That’s like one start bucks coffee …incredible for what you can do for 5 bucks a month…LOL Still 8 sec boot
    Mac Lets say 1500.00 = 25 bucks a month and what more really did I get for 5x the price
    Mylife is online. I could have outfitted my family of 4 with chromebooks and still saved 5 bucks a month too funny. Oh and really never a 8 sec boot. There is a difference of a boot time and a wake from sleep time. Now boot it 5 years later…
    I am totally good with 5 years of support.

    • Mi Pen

      More like buying 60 coffees in one go or a lot worse if its bought on credit.

  • Seems fair. And I somehow like the fact that my HP 14 will live longer than the expensive Chromebook Pixel ;)

  • Skunky

    my HP 14 won’t last until 2018, i never had a laptop yet that has lasted more than a year (even a more expensive Windows laptop) -_- im thinking about just buying an Ipad one day and to forget about laptops (no luck with them)

    • NeutralCity

      Good luck. Good riddance.

    • pt020

      My Acer Ferrari 3000 laptop I had for 11 years.

  • Michael Huff

    Flash the BIOS and install UbuntuMATE.

  • Muss60

    Acer C710 still runs well and use every day, carry it in the lunch bag, still looks new too!
    I guess it will end up with alternative os at some point.

    • calden74

      You can still use the latest version of Chrome OS for as long as you want, just compile your own binary.

      • Muss60

        Thanks for you’re suggestion calden74 but therein in lies the problem, I, in my late 50s is not savie enough atm, I don’t understand Chrome or Linux enough to try. Honestly, I’m just a user just starting to tentatively look under the hood. Still find both Linux Ubuntu and Chrome better than the OS from across the pond 😉

  • Tessa Bonita

    The Samsung Chrome is a rock. Abandoning it seems silly.

  • James LaBarre

    I’ll take those obsolete Chromebooks off your hands and install some lightweight Linux distro on them (“lightweight” most likely excludes Ubuntu).

    • Jesus Zamora

      Honestly, that’s the only thing I see any use for a Chromebook. Drop a linux distro with either an LXDE or XFCE desktop and use it for school or work. Damn near anything can browse the web nowadays, I’m not sure why we need an internet-only laptop.

  • systemBuilder

    In my opinion, 5 years would have been too little in 2000, 2005, or maybe 2010. But after 2010 the pace of innovation in laptop operating systems has stagnated and so 5 years is fine in that climate.

  • systemBuilder

    Windows-NT, Windows-2000, Windows-XP, Windows Vista, Windows-7, Windows-8/8.1, WIndows-10, it seems microsoft wants $50 every 3 years. Count your blessings.

  • Daniel Berry

    I use a few “Obsolete” Samsung series 5 Chromebooks everyday in my home. They still lasts over 8 hours on battery power alone everyday and is way faster than any Windows 10 machine that I have. It’s instant on, and serves as a radio bringing in iHeart radio stations. I am writing this post on one Samsung Chromebook now. Even though Google may consider an older product as “obsolete” it does not mean that it is to anyone else. Furthermore, I currently have a few new Acer 15.6″ Chromebooks and a new Dell Windows 10 laptop and outside of video editing, the Samsung series 5 still performs well. It even does Hangout videos well. I have so many b/c I am a technology instructor.

  • The History Man

    I have only had my Samsung Chromebook for two years (having bought NEW) but I see it will not be updated after October 2017. That is NOT ‘five years’ and nobody told me that it would have a limited update life on purchase. This is very sharp practice. It will be the last Chromebook I buy and I will move instead to a Linux Mint laptop. If Chrome want to kill of their market and piss off their customers, this is the way to do it.

    • usernameavailability01001

      Good choice. I bought a Chromebook and will never by anything Google hardware again. I think it’s a sloppy practice and it’s the principal of it. Not to mention the environment. I suggest migrating from Google services as well and using GNU/Linux as you mentioned.

      • James Thomas

        Do you receive money every time you write GNU/Linux?

  • swagnoodle

    Meanwhile my 2011 ThinkPad X120e can run the latest preview builds of Windows 10 flawlessly.

    • dassen

      Jup my T410 (2011?) dropped an SSD in the sucker boots to desktop under 10 seconds. Windows and about 5 in Lubuntu.

  • BernardP

    This is nothing less than planned obsolence, and shameful from Google’s part. Due to the simple nature of Chrome OS, five years is way too short. For comparison purposes, Windows XP was released in 2001, yet Google supported the Chrome browser for XP until last April…

    What’s the difference? I can only see that Google has no competition in the Chrome OS universe.

    • BadBityy

      Put a Linux distro on it for dual boot, and don’t look back.

      I have a Toshiba CB2. It’s great to dual boot and have a full fledged OS with continued updates and a full suite of apps you can use without the internet.

    • m ross

      Rubbish. Apart from the fact that devices themselves cost you about $50-100 a year, planned obsolescence is when the vendor pushes out updates that essentially brick your device (Hi, Apple). Chromebooks past EOL will continue to work, can still load Linux, and will attract open source opportunities as well.

      I think it’s a healthy medium.

      • usernameavailability01001

        Not healthy for the planet but for Google’s pocketbook. Go read about GNU/Linux.

      • Keir Griswold

        how does apple push updates that eventually brick your device? if you’re going to talk about the iphone 4 and ios 7, or the iphone 4s and ios 9, just remember that the iphone 4 has a single core processor and both the 4 and 4s have just 512mb of ram. of course they’re going to be slow. ios 10 on the iphone 5 and later runs pretty well.

  • Brian Campbell

    Oh I still use and love my Series 5! I was so sad when I remembered its EOL was almost here… :( But it’s okay, I think it’s time to upgrade it anyway!

  • norcal1953

    I think if a chip is getting really long in the tooth, like the Atom N570, Google can be forgiven for ending support; unlike Windows, which has a history of supporting some very, very old operating systems (but also charges for Windows and used to charge for version upgrades, i.e. XP=>7=>8). I could also see if Google decided it was too complicated or costly to support both 32bit and 64 bit operating systems (for example, the early ARM processors were 32bit architecture). To be honest though, either they should extend the 5 year period, or voluntarily push the time period out further unless there is a very tiny remaining user base, or count the 5 years from last produced units or last officially retail channel distribution. 5 years sounds short especially for incredibly capable hardware like the Pixel, HP’s latest, Dell’s latest.

  • paubayardo

    It’s an ecological crime!

  • Bern White

    So this will happen to the early Chromebooks, but not to all Chromebooks. Kind of sad for us early-chromebook-users though.

    • usernameavailability01001

      Migrate over to GNU/Linux. Google will only become more troublesome for reasons such as this one.

      • Bern White

        You mean installing it on the chomebook?

  • Ice

    That is bs, so for the people who have the first-gen chromebooks (if you will) they will have to go out and buy an even more expensive device JUST to get the updates? That is not right. Chrome OS is already a lightweight OS as is, so why are you guys discontinuing the updates? Unless they are unable to support/handle future updates I say give it to them that is not fair at all.

    • ddevito

      it’s all because of the firmware, not the OS itself, that is old and outdated

      • Ice

        I understand that firmware should have little effect on hardware.

        • dourscot

          What?!

          • Ice

            Yes it is true, if you have an older Chromebook Google is unfortunately going to stop sending updates to them, or any other older model. I hope you have a newer device.

      • usernameavailability01001

        That’s a lie. Go read about GNU/Linux.

        • ddevito

          It’s not GNU/Linux, it’s Chrome OS

          • Mi Pen

            False: Chrome OS is an operating system designed by Google that is based on the Linux kernel and uses the Google Chrome web browser as its principal user interface. Its a stripped down Linux with Chrome Browser on top.

            OS family: Linux/Chromium

          • ddevito

            Yes, that’s correct – but it isn’t GNU Linux

    • Jimmy Bryan Rousseau

      Really dude? Software depends on hardware. If older devices do not have the capabilities of newer hardware, and there is software taking advantage of these capabilities of this hardware in new versions, no update is magically going to add hardware capabilities it physically wasn’t built with!

      • Ice

        I understand that completely but all you are really doing is downloading an update version of Chrome that is not that big of a deal. I do not know why Google is doing this especially for people who cannot afford to get an upgraded Chromebook just to be able to use their Chromebook.

    • dourscot

      I have a CR-48 and it won’t be able to run the updates they are proposing for the next few months.

      I can still use the laptop without updates so it’s not a big issue. I think you and one or two others might be misunderstanding how computers and updates work.

      • Ice

        Yes but my concern is that without being able to update your device to the latest firmware release you will not be able to par-take in any of the newly added features. My C200 has barely scratched the year and a half mark and is still running great. I refuse to use a PC that can no longer receive updates due to the fact that one day it will be unstable.

    • systemBuilder

      I believe security updates will still be provided. If you look at the difference between Chrome 30 and Chrome 50, it’s difficult to see a difference. I am not sure what you are hoping to get with the free updates?

  • ibcrusn

    From Google:
    “EOL dates may be pushed later than the initial date published, but will never be sooner than listed, which will be at least….and 5 years for Chrome devices from launch of the hardware.

    The End of Sale date is controlled by the OEM (manufacturer) of the device model and has no relation to model’s EOL date. Therefore, it will not be shown in the table.”

    Five years from device launch, I don’t think that’s bad. I don’t understand why 5 years +/- from release is a big deal. We’re talking about a sub-$400 laptop and most can be had for far less. For example, I paid less than $150 for my C720 back in Q4 2014 and with the advances in ChromeOS and Android I’ll be upgrading later this year or early 2017 for a new model that supports Android apps and has a touch screen.

    One thing is for sure, give some serious thought to whether that smoking deal on a refurbed Chromebook is a wise choice. Besides, refurbed units don’t include Drive space for 2+ years.

    Look at the flip side, it’s fair to say that most everyone with a smart phone upgrades every 2-3 years on average. One way or another the average buyer pay significantly more for new smart phones which come with far less support sans iPhone and Nexus devices. Most companies barely support their devices beyond one year for security updates.

    Embrace the changes coming to ChromeOS and upgrade once you hit the five year mark. Once there it’ll still function or install a light Linux distro.

    • usernameavailability01001

      I don’t upgrade because some company says so. I actually have concern for the environment. Why deal with this when GNU/Linux isn’t affected by an obsolesce model? There’s encryption for a reason. My GNU/Linux computers use very old hardware and still run like new. They are also very secure.

      • Jimmy Bryan Rousseau

        With new hardware comes new features that take advantage of the new hardware & it’s capabilities. Therefore, a computer, that a companies says is obsolete, means it’s hardware is unable to do what is needed to run some new features the company is putting out. I have seen multiple comments from you preaching the same thing, but how do you not understand this? I love linux as well, and install it on all my computers, but even with linux, it has to fallback on installing a dumbed down version of it’s self on some old computers that just do not have the power to run the OS in full capabilities. Yes you can install linux on an old computer and have it run like new, but that still won’t magically change the hardware to have the capabilities that may be utilized in some new features, meaning you still won’t have some features newer devices have. Do you really not understand that?

  • TonyL

    The real issue is that this kind of unnecessary obsolescence is the scourge of society. Thousands of perfectly good computers end up in landfill because Google says so – so much for do no evil.

    It s disingenuous to say you can go on using them. Pretty soon Chrome will start telling you it is obsolete and all kind of things (including Google’s own products) will stop working.

    • xlinshan_

      Nobody claims that you cannot continue using the old devices, and since Google’s products are based on web, old systems should be able to access them. Google just doesn’t want to be responsible for the systems older than 5 years.

      • usernameavailability01001

        But it also doesn’t hurt to collect more money from those wanting newer features. Why deal with this when GNU/Linux isn’t affected by an obsolesce model? There’s encryption for a reason. My GNU/Linux computers use very old hardware and still run like new. They are also very secure.

    • usernameavailability01001

      I agree. This is why I will never use anything Google. The company is a cancer on society.

      • Then why are you posting here?

      • systemBuilder

        Let’s see. Google is delivering chromebooks and the operating system (which google laboriously ports and tests on every single chromebook) is more or less FREE. And with the free operating system, you get 5 years of updates for FREE. All in the hopes that you will purchase Google Drive storage after the FREE year of 100M storage is up. And for all this FREE stuff you are calling google a cancer on society? I don’t think so.

    • Install Chromium OS on it. There. Problem solved.

      • David Alin Shaheen

        What about the millions of computer illetirate people who don’t even know what that is? They are the ones that will be buying new computers now, and they will likely be upset that a perfectly good computer has been abandonded by Google so they may go back to PC/Mac

        • Tomas CW

          Teach them?

    • Robert Trance

      You really don’t understand how software/hardware relation works…then do not talk about something you do not get entirely, idiot!

    • Warren Mcclure

      Dude MOST windows computers that cost as much as a Chromebook dont even last 3 years, so for a Chromebook to last about 5 years is pretty damn good if you ask me. Ill be more than happy to buy a speedy $300.00 Chromebook over a Windows machine any day.

  • The comments to this story make me want to facepalm. Get a grip.

    I have the Cr48. I love it. It’s my favorite laptop in the world. For a long time it ran like a breeze; however, performance started to degrade recently and I’m not able to take advantage of Android apps in the Web Store. While I’m sure plenty are gonna quick to blame Google and shout false advertising, that’s not really the case. The hardware is just not able to keep up with the demand from the software.

    It’s that simple.

  • Pepe Velazquez

    I have a chromebook hp 14 model 2013, flashed uefi running dual boot linux distro gallium os + windows 10, all ok like new. Even had the last elementary os called loki

  • Kattz

    I really don’t understand why anyone is complaining. Google was very clear that Chromebooks would be supported for five years. I saw that everywhere when I was first looking at them.

    Be creative! Put Linux on your Intel Chromebook. If you really can’t reuse it, there are places that will recycle it responsibly. If you really want to be green and/or you have limited funds,buy a refurbished Chromebook to replace it. I have a great local shop that sells like new refurbished hardware and even offers cheap extended warranties. I haven’t bought anything brand new for years now. It’s a great way to save money and get the devices that you need. My C710 was perfect when I bought it refurbished and it even came with a full year of warranty.

    It’s not like Google promised support forever and changed their minds. It was very clear. We were promised five years of support. I can’t complain and I still see my C710 as a great device for the money that I spent on it.

  • fmillmd

    I started with computers, we called them “microcomputers” in those days…with the Radio Shack TRS-80 Model I. Apple was not available in the area I lived so I went with what was available. I got into computers because of word processing and it was costing me a small fortune to get revised drafts of medical articles writiten with a collaborator of several years early on in my career everytime we had to have a new draft retyped at a buck a page. What i heard about “word processor’ that was not an all in one umpteen thousand Wang was that the whole manuscript would rejuggle itself in a second or two if you changed one word or even one letter at the start of the manuscript. That was all it took. I used a now unknown third party word processor for the Trash 80 called “Electric Pencil.” I have therefore been through every Microsoft OS version since MS-DOS 6.21 and dozens of machines. Years ago a friend of mine working at MS told me that MS would be moving to pay as you go revenue model as we see now with Office 365 and whatever emerges for Windows soon. That was enough–not to drive me to Apple–as I had caught on to their self monopoly called “vertical integration of hardware and software” and it resultant higher prices. I then starting dabbling with LInux but a bit too early and it didn’t connect with me until the last two years. And I had purchased an early Acer Chromebook and knew I was home for everything except specialized work such as video/audio editing. So I live in three camps, MS and Office and Outlook at work in an integrated hospital system, MS Wintel at home in upcoming video You Tube and podcasting efforts, Linux for fun, and Chromebook and Google for everything else. The Chromebooks I have had have lasted longer than anything I have ever owned, NONE of them have crapped out. The five year EOL policy has come to pass now. I am sure that if new Chromebook lines have much faster CPUs and graphics I would dump everything and move to those. But failing that, I will continue to be a diverse user which drives my wife crazy. I am now building my ultimate high speed WinAMD video editing machine and hope it lasts the rest of my working years as at least it will be upgradable. But I will keep my old Chromebooks going and perhaps a buy a new one if the Chrome makers boost their horsepower and if the new Android Chrome OS looks to be a worthwhile advance to buy into.
    My “throw it out there question” for the readers is: what distros do people favor for old Chromebooks past the EOL mortality Google imposed dividing line when they start to become less usable without updates etc?

  • micaela.barnes

    Start Earning $90 a day for working on-line from comfort of your own home for several hours daily… Get paid regularly weekly… You’ll need a pc, access to the internet, as well as some free time… KORTA.NU/NDe

  • isabell.potts

    One year have passed since I finally abandoned my previous work and I am so happy now… I started to work from comfort of my home, for this company I discovered online, several hrs /a day, and my income now is much bigger then it was on my previous job… My last month paycheck was for 9k dollars… Superb thing about this gig is that i have more free time for my family… KORTA.NU/MDe

  • janice.dinkins

    It’s been 1 year since I decided to quit my old job and that decision changed everything for me… I started freelancing at home, for a company I stumbled upon online, for several hours each day, and my income now is much bigger then it was on my previous work… Last check i got was for 9 thousand bucks… The best thing about this job is that i have more time with my kids… KORTA.NU/MDe

  • gloria.beach

    1 year ago I quit my office work and i couldn’t be happier now… I started doing work at home, over a website I discovered over internet, for several hrs /a day, and I make much more than i did on my office job… My last month check was for Nine thousand bucks… Great thing about this gig is the more time i got for my family… KORTA.NU/MDe

  • Joe

    I have a Samsung Series 5 I bought on Amazon in 2012(I haven’t used Windoze at home since! No choice at work) & I just(5 mins. ago) got another update. Lovin’ my Chromebook still!! I am checking put a new HP C.B. $ 200.00 same price as my Samsung. Maybe I’ll buy it. Written 11/21/16

    • Joe

      Well I’m still getting updates as of last week. Written 12/31/16.

  • dione.burnside

    After 5 yrs I decided to leave my previous work and it changed my life… I started doing a job on-line, for a company I found online, several hours each day, and I profit now much more than i did on my office work… Last payment i got was for 9000 dollars… Awesome thing about this gig is that i have more free time with my kids… URLIN.IT/143f7e

  • gduckd

    To all of you claiming “it’s not fair”. Why did you purchase a chromebook in the first place? Was Apple to expensive? Was a Win OS on your list of never to buy again? The time I have saved not having to deal with any WIN OS will more than pay for another CB alone. I never used a WIN OS more than 3 years without having to buy new. Now I just open my Chromebook and I’m in business with 2 yrs left to go for no updates.

  • Warren Mcclure

    Huh, how neat. I think its a good thing Google is ending the life of Chromebooks after 5 years because technology gets slower over the years and there is nothing that anyone could do about it. I mean whats the point of supporting a computer thats 5 or 10 years old if it cant even handle the OS? Yeah it kinda sucks after 5 years no Chromebook will receive updates but if you think about it MOST windows laptops around $300 to $500.00 dont even last 5 years, so for a $200.00 or $300.00 Chromebook to last 5 years is remarkable. Chrome is the BEST operating system for lower end hardware. Im using an Acer Chromebook 15 and its packing a Intel Celeron processor clocked at 1.7GHz, 4GB ram and a 16GB Kingston SSD. Performance is great to say the least

  • juanjeremy2012

    the disgusting thing about this is that the older chromebooks are usually much faster than the atom celeron crap in the stores these days so the older chromebooks would actually run things like the play store better than the atom celeron ones

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